WebCentral Complex delivers on promise

WebCentral Complex delivers on 90 day promise for Education Queensland

Sunshine coast – 15 September 2003 – WebCentral Complex, the enterprise arm of Australia’s largest hosting company WebCentral, has delivered a state-of-the-art Managed Internet Service to Education Queensland’s 1,350 schools within 90 days – on time and on budget.

WebCentral CEO, Lloyd Ernst, said “This is a feat rarely seen in the IT industry. A project of this size, encompassing 1,350 schools and 550,000 users being implemented in 90 days is an achievement to be proud of.”

“Working in conjunction with our partners on this project – Dimension Data, Sun Microsystems and Education Queensland itself – we assembled a smart and committed project team that leveraged our collective experience to deliver this fantastic outcome,” Mr Ernst said.

The Managed Internet Service implemented for Education Queensland includes email, web hosting, content filtered web browsing, virus scanning for email and a customised portal. It is the largest Managed Internet Service in Australia and one of the largest Sun ONE installations in the world.

The Managed Internet Service that WebCentral Complex has designed for Education Queensland is based on high quality, proven infrastructure, utilising the SunONE platform as well as Sun Microsystems SAN technology and BMC monitoring software. It is a high availability, high security solution with an ‘N+1′ redundant CISCO powered core network router, CheckPoint firewalls and biometric and physical security measures.

Sun Microsystems National Manager for Education and Research, Andrew Boulus, suggests the most compelling case for Sun ONE deployed solutions centres around the 90-day implementation timeframe coupled with the remarkable ability of the software components to scale to 500,000 plus users.

Dimension Data Australia, as WebCentral’s incumbent Sun Microsystems service provider, sourced and integrated Sun hardware and Sun ONE infrastructure into WebCentral’s hosting environment. They also provided project management expertise and supporting security technologies and services.

We are proud to have been part of the planning, design and build of an implementation of this scale and complexity in such tight timeframes. It shows that if complementary organisations partner well, there are tremendous efficiencies. As a WebCentral provider and Sun iForce Partner, Dimension Data can hopefully ‘underwrite’ future large projects undertaken by WebCentral. The solution that has been delivered to Education Queensland can be replicated for other large Australian organisations – not just education bodies. “We are very excited by future opportunities in this market,” said Peter Jefferis, Queensland state manager, Dimension Data Australia.

“The key to our success in implementing this system was having the right team, a collaborative client, the right technology and a tight scope. We leveraged our in-house expertise and employed specialist contractors to ensure a smooth implementation of this massive project. By utilising strong IT and project management methodologies and having an experienced team we were able to deliver what many of our competitors have not. A large, flexible Managed Internet Service on time and on budget – and all in 90 days,” Mr Ernst said.

WebCentral Complex and its partners are currently scoping a range of enhancements to the existing Education Queensland solution, including collaboration and calendaring functionality as well as optimising the system’s scalability.

WebCentral entered into a contract for up to five years with Education Queensland in April 2003 to create a managed internet service for all of the State’s public schools. Minimum revenue under the arrangement is $16.4m over three years with potential revenue over the full five years of at least $20.3m. About WebCentral Complex

WebCentral Complex is a strategic business unit of WebCentral formalised in June 2002 in response to an increasing and significant demand for more sophisticated and tailored enterprise services. As a niche division, WebCentral Complex is agile and able to provide a superior level of responsiveness and value in complex hosting services. Established in 1997, WebCentral is a leading supplier of internet solutions for business, including a wide range of web hosting and messaging products satisfying the needs of small business through to large corporations and governments. http://www.webcentralcomplex.com.au About Dimension Data

Dimension Data Holdings plc (LSE: DDT) is a leading global technology company. The Group provides solutions and services that optimise and manage the performance of IT infrastructures to enable business to build competitive advantage. To achieve this, the Group delivers solutions using its proprietary ‘Application Network’ architectural framework and its expertise in networking, application integration and managed services. Dimension Data, founded in 1983, had revenues of US$2.1 billion in 2002 and operates in more than 30 countries with over 9000 employees. Learn more at http://www.didata.com.au

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